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Privacy Policy

Shriharsh | shriharsh.com

Effective Date: August 13, 2026

1. Introduction

Shriharsh (“we”, “us”, “our”, or “the Company”) is committed to protecting the privacy and personal information of every individual who visits, interacts with, or engages our services through our website at shriharsh.com. This Privacy Policy explains in clear and transparent terms what personal data we collect, why we collect it, how we use and store it, who we share it with, and what rights you hold over your own data.

This policy applies to all visitors, clients, and prospective clients who access our website or communicate with us through any channel including our contact form, WhatsApp, email, or payment gateway. By using our website or services, you consent to the data practices described in this Privacy Policy.

This Privacy Policy is compliant with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable in India.

2. Who We Are

The data controller responsible for your personal information is:

  • Business Name: Shriharsh
  • Owner / Founder: Shriharsh Goutam
  • Registered Address: S-410, Singapore Green View Premium, Dhabli, Manglia, Indore – 453771, Madhya Pradesh, India
  • Website: shriharsh.com
  • Support Email: Support@shriiharsh.com
  • WhatsApp / Phone: +91 9244845317

3. What Personal Data We Collect

We collect only the minimum amount of personal data necessary to provide our services effectively. The types of data we may collect include:

3.1 Information You Provide Directly

When you fill out our contact form, reach out via WhatsApp or email, or engage our services, we may collect:

  • Full name
  • Email address
  • Phone number or WhatsApp number
  • Business name and website details (if applicable)
  • Any message, query, or project brief you voluntarily submit

3.2 Payment Information

When you make a payment through our website, the transaction is processed securely by Razorpay, our authorised payment gateway partner. We do not directly collect, store, or have access to your credit card numbers, debit card details, UPI PIN, net banking credentials, or any other sensitive financial information. All such data is handled exclusively by Razorpay in accordance with their own privacy and security policies.

We may, however, retain the following payment-related records for accounting and legal purposes:

  • Transaction ID provided by Razorpay
  • Amount paid and date of transaction
  • Package or service purchased
  • Name associated with the payment

3.3 Technical & Usage Data

When you visit shriharsh.com, our server and analytics tools may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device type (mobile, desktop, tablet)
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or link (how you found us)
  • Date and time of your visit

This data is collected for the purpose of understanding website usage patterns, improving our services, and ensuring website security. It is not used to personally identify individual visitors.

3.4 Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience, remember your preferences, and analyse website traffic. The cookies we use include:

  • Essential Cookies: Required for the basic functioning of the website, including session management and security.
  • Analytical Cookies: Used to understand how visitors interact with our website, helping us improve content and performance.
  • Functional Cookies: Used to remember your preferences and settings for a better experience on return visits.

You may disable cookies through your browser settings at any time. However, doing so may affect the functionality of certain parts of our website.

4. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

  • To respond to your enquiries, messages, and contact form submissions in a timely and professional manner.
  • To process your project requirements, understand your business needs, and deliver the agreed services.
  • To process payments and maintain accurate financial records through Razorpay.
  • To send project updates, delivery notifications, and important service-related communications.
  • To provide post-delivery support during the 30-day complimentary support period.
  • To improve our website content, design, and overall user experience based on usage analytics.
  • To comply with applicable legal obligations under Indian law.
  • To detect and prevent fraudulent activity or misuse of our services.

We do not use your personal data for automated decision-making or profiling purposes.

5. Who We Share Your Data With

We respect your privacy and do not sell, rent, or trade your personal information with any third party for marketing or commercial purposes. Your data may, however, be shared in the following limited and necessary circumstances:

  • Razorpay (Payment Processing): When you make a payment on our website, your transaction data is shared with Razorpay solely for the purpose of processing the payment securely. Razorpay’s privacy policy governs how they handle your payment data. We encourage you to review their policy at razorpay.com.
  • Legal Compliance: If required by Indian law, court order, or government authority, we may disclose your personal data to comply with our legal obligations.
  • Business Operations: In the event of a business restructuring, merger, or acquisition, your data may be transferred to a successor entity, subject to equivalent privacy protections.
  • Service Providers: We may engage trusted third-party service providers (such as web hosting or email services) who process data on our behalf, strictly under confidentiality obligations and only as necessary to deliver our services.

6. How We Store & Protect Your Data

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, misuse, alteration, or destruction. These measures include:

  • SSL encryption on our website (HTTPS) to protect data transmitted between your browser and our server.
  • Secure access controls limiting who within our team can access client data.
  • Regular monitoring of our website and systems for vulnerabilities.
  • Use of reputable, security-certified third-party services such as Hostinger (hosting) and Razorpay (payments).

While we take every reasonable precaution to protect your data, no method of transmission over the internet is 99.99% secure. We cannot guarantee absolute security, but we commit to promptly addressing any data breach in accordance with applicable Indian laws.

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:

  • Contact form enquiries and project communications: Retained for up to 2 years from the date of last interaction.
  • Payment transaction records: Retained for a minimum of 5 years in compliance with Indian financial and tax regulations.
  • Technical and analytics data: Retained in anonymised or aggregated form for up to 1 year.
  • Client project files and communications: Retained for up to 1 year following the completion of the project, after which they are securely deleted unless the client requests otherwise.

8. Your Rights Over Your Personal Data

As an individual whose data we process, you have the following rights:

  • Right to Access: You may request a copy of the personal data we hold about you at any time.
  • Right to Correction: You may request that we correct or update any inaccurate or incomplete personal information.
  • Right to Deletion: You may request that we delete your personal data, subject to any legal obligations that require us to retain it.
  • Right to Withdraw Consent: Where you have previously given consent for us to process your data, you may withdraw that consent at any time by contacting us.
  • Right to Object: You may object to our processing of your personal data in certain circumstances.
  • Right to Data Portability: You may request that we provide your personal data in a structured, commonly used format.

To exercise any of the above rights, please contact us at Support@shriiharsh.com or via WhatsApp at +91 9244845317. We will respond to your request within a reasonable timeframe and in accordance with applicable Indian law.

9. Third-Party Links & Services

Our website may contain links to third-party websites, social media platforms, or external services. Once you click on such a link and leave our website, this Privacy Policy no longer applies. We have no control over the content or privacy practices of external websites and strongly encourage you to review their respective privacy policies before sharing any personal information.

Third-party services referenced or integrated with our website include:

  • Razorpay — Payment processing (razorpay.com)
  • Hostinger — Web hosting provider (hostinger.in)
  • Elementor — Website builder tool (elementor.com)
  • WooCommerce — E-commerce platform (woocommerce.com)
  • WhatsApp — Client communication (whatsapp.com)

10. Children’s Privacy

Our website and services are intended solely for individuals who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at Support@shriharsh.com and we will take prompt steps to delete such data.

11. Marketing Communications

We do not send unsolicited marketing emails or promotional messages to individuals who have not explicitly opted in to receive such communications. If at any point you receive communications from us and wish to stop receiving them, you may opt out by:

  • Replying to the message with “Unsubscribe” or “Stop”.
  • Sending an email to Support@shriharsh.com requesting removal from our mailing list.
  • Contacting us via WhatsApp at +91 9244845317.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website or services after any changes to this policy constitutes your acceptance of the updated terms.

13. Grievance Officer

In accordance with the Information Technology Act, 2000 and applicable rules, the details of the Grievance Officer are as follows:

  • Name: Shriharsh Goutam
  • Designation: Founder & Grievance Officer
  • Email: Support@shriharsh.com
  • Phone / WhatsApp: +91 9244845317
  • Address: S-410, Singapore Green View Premium, Dhabli, Manglia, Indore – 453771, Madhya Pradesh, India
  • Response Time: We will acknowledge your grievance within 48 hours and resolve it within 30 days of receipt.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us:

  • Business Name: Shriharsh
  • Email: Support@shriharsh.com
  • WhatsApp / Phone: +91 9244845317
  • Address: S-410, Singapore Green View Premium, Dhabli, Manglia, Indore – 453771, Madhya Pradesh, India
  • Website: shriharsh.com

 

By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy in its entirety.